Dale Hayden’s Credentials (profile)

Dale Hayden is President of Hayden Consulting, a consulting practice focusing on leadership development to enable organizations to improve the capability of individuals and teams. Dale has made a career out of improving the effectiveness of individuals in organizations as well as other contexts as an internal and external consultant, organizational psychologist, a business executive, and a therapist. With a masters degree in Industrial Psychology as well as Clinical Psychology, he has over 35 years of experience working in the profit and nonprofit sectors, large Fortune 100 companies as well as two Global Management Consulting firms.

As a masters level trained industrial psychologist he is skilled at testing and assessment methodologies, measurement of individual differences, organizational theory, job analysis, employee selection, and work motivation.

As a therapist and executive coach he is skilled at behavior change methodology, facilitation, interpersonal effectiveness, and emotional intelligence development. Dale has advanced training and certification in couples and family systems theory. He is a Certified Level II Gottman therapist as well as a Certified Emotionally Focused Therapist from the EFT Institute of Ottawa Canada.

Dale’s business career has prepared him to work with leaders who are under constant pressure to perform and drive profitability for their companies. He has served as the senior human resources leader for several Fortune 500 companies where his work has furthered the organization’s mission and values.

But Dale’s real expertise and experience is in fostering individual change and achievement of goals. Helping his clients to identify and remove obstacles in order to facilitate growth and manage change is a bedrock to his coaching approach. His interpersonal theoretical orientation and psychodynamic approach is based on the belief that we all have an inbuilt propensity toward self-actualization and if obstacles are removed the leader can then achieve their business and personal goals.

As a Certified Hogan Assessment Systems coach and member of the Hogan Coaching Network, Dale helps his clients gain additional self-awareness and insights regarding their strengths and areas for development thereby making them more effective on the job and in their personal lives.

Profile of an Effective Executive Coach

It begins with making a good match with the executive to be coached. That is, what are the desired outcomes of the coaching assignment and the personal characteristics of the person being coached. The degree of fit or “chemistry” with the target executive will be driven by the coach’s total package, that is, their coaching skills, business experience, and personality.

For the coach to be effective the executive has to perceive a compatibility with the coach whose experience, sophistication of skills, and style are seen as credible. From a practical standpoint someone in the organization has to play matchmaker. Usually that is the Human Resources department who has the responsibility for researching and recommending various coaching options to their internal clients.

What to Look For

Coaches come in many shapes, sizes, and backgrounds. Following are a few observations on the characteristics of effective coaches who can make an impact.

Credibility. Credibility is earned through demonstration of extensive business and life experience. The coach projects credibility and is seen as offering a high level of strategic perspective as well as possessing empathy, that is, being able to “walk in the shoes” of the client executive.

Business acumen. Coaches that clearly understand the business challenges, priorities and drivers make a good partner to the executive.

Political savvy. Shrewd coaches know how to fly “air cover” for their clients, offering observations, insights and guidance through difficult experiences. A coach who has seen it all during their business career recognizes the political land mines and can offer good “survival” advice.

Emotional intelligence. Strong coaches are naturally strong in emotional intelligence that enables them to read individual motivations and organizational dynamics, even from a distance.

Tough love. Coaches are often asked to deliver tough messages and to ensure the executive does not ignore their blind spot. This role requires the ability to keep the client focused on emotions and behaviors that might be uncomfortable for them but necessary to address with honesty. The effective coach can get across the tough message without their client shutting down.

Chemistry and challenge. An executive will work with a coach whom they feel a personal and deep connection and respect. A coach must make it safe for an executive or manager to take an honest and unvarnished look at themselves. Traits that make a good match include respected intellect, complementary skills, or a technical knowledge in the executives field.



Hayden Consulting






26171 Grand Prix Drive

Bonita Springs, FL 34135


Find Dale's Bio on the Hogan Coaching Network




 Hayden Consulting - 239-494-4949
26171 Grand Prix Drive
Bonita Springs FL 34135